Terms and Conditions

Replacement/Refund requirements

Items must be in re-sellable condition
The item(s) must not be taken out of its original packaging and we reserve the right to not accept damaged returns
The customer has not acted against the care recommendations outlined in the written and video instructions and has not broken the item through heavy-handed misuse
The customer has answered all additional questions asked by Freddie’s Magic regarding the defective item(s)

If your item is damaged:

Customers can claim a full refund, or request a replacement by sending an email to info@freddiesmagic.com